Policy
Privacy policy
What personal information IPTV Plus Canada collects, why, and your rights under PIPEDA and Quebec’s Law 25.
Last updated: November 11, 2026.
What we collect
- Contact details you send us on WhatsApp, such as your name and phone number.
- Account details: your username, plan, activation dates and, for MAG boxes, the device MAC address.
- Payment confirmations. Card payments are handled by our payment providers; we never see or store full card numbers.
- Website analytics: anonymous usage data collected with cookies, only with your consent through our cookie banner.
How we use it
To activate and support your account, process payments, send reminders before your plan ends, and improve the website. We do not sell your personal information.
How long we keep it
We keep account information while your account is active and for up to 12 months after it ends, unless the law requires longer, for example for payment records.
Your rights
Under Canadian privacy law (PIPEDA) and, in Quebec, Law 25, you can ask to see, correct or delete the personal information we hold about you, and withdraw consent to marketing at any time.
Cookies
We use essential cookies to run the site and, with your consent, analytics cookies. You can change your choice at any time through the cookie banner.
Contact
For any privacy request, message us on WhatsApp.