Contact
Contact IPTV Plus Canada
Questions before you buy, help with setup, or anything about your account: message us on WhatsApp and a person will reply, day or night.
The fastest way: WhatsApp
IPTV Plus Canada support runs on WhatsApp, 24 hours a day, 7 days a week. A person reads every message, and most get a reply within minutes, in English or French.
What to include in your message
- For a free trial: the device you will watch on.
- For an order: the plan you want and your device.
- For help: your username, the device and app you use, and a photo of any error on screen.
- For a MAG box: the MAC address on the sticker under the box.
Response times
| Request | Typical reply |
|---|---|
| Free trial | Within minutes |
| New order | Within minutes, activation right after payment |
| Setup help | Within minutes; video call on request |
| Refund request | Same day |
Prefer French? Écrivez-nous en français : nous répondons dans votre langue.